• How Do I Request a Refund for a Product I Purchased?

  What Is the Deadline for Requesting a Refund? The refund period for the product is defined and provided by the seller at the time of purchase, in the offer itself. You can also check this deadline in your purchase confirmation email. We follow Article 49 of the Consumer Protection Code, which states that the refund request period for digital products is 7 days. How to Request a Refund on Ticto There are two methods to request a refund for a product purchased through Ticto, and the choicePopular

• How to Access the Digital Product I Purchased?

  How to Access a Digital Product After Purchase: Shortly after your purchase is approved, you will receive an email with your purchase details and instructions on how to access the product, considering the timeframe for each payment method. For credit card and PIX purchases, access information is sent via email immediately after payment is approved. For purchases made by bank slip (boleto bancário), you need to wait for the payment to clear (the bank clearance time is up to 72 business hours)Some readers

• How to Contact the Seller of the Product I Purchased?

  Here’s how to get in touch with the producer. In the purchase confirmation email, you will find the support email and phone number provided by the seller. Additionally, on the home page of the course members area, you will find an icon labeled “Support” – this is where the contact information provided by the seller will be available. (https://storage.crisp.chat/users/helpdesk/websiFew readers