How to Access a Digital Product After Purchase:

Shortly after your purchase is approved, you will receive an email with your purchase details and instructions on how to access the product, considering the timeframe for each payment method.

For credit card and PIX purchases, access information is sent via email immediately after payment is approved. For purchases made by bank slip (boleto bancário), you need to wait for the payment to clear (the bank clearance time is up to 72 business hours).

Remember that the email is sent to the address provided at the time of purchase.

Read More:

How to Contact the Seller of the Product I Purchased?

How Do I Request a Refund for a Product I Purchased?

Updated on: 08/20/2024